- Frequently Asked Questions
- Mobile App
- Sign Up/Sign In
What should I do if I forgot my password?
To reset your password, simply follow these steps:
1. In the Sign In screen, tap "Forgot Password" | ![]() |
|||||
2. Enter your registered email and tap "Submit" | ![]() |
|||||
3. A reset email will be sent to your inbox. Tap "Reset Password" to continue on our mobile app | ![]() |
|||||
4. In the Create New Password screen, enter your desired new password and tap "Save" | ![]() |
|||||
5. You have successfully reset your password! You can now sign in with your email and the new password | ![]() |