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Storage By Box / Item
How It Works
Plans & Pricing
Packing
- What are the weight limits for each type of box?
- Will there be extra charges if items are overweight?
- How can I ensure my items do not exceed the weight limits?
- If my items are overweight?
- Do you have any tips to help me avoid overweight items?
- What if I need to cancel the service after receiving the empty boxes from your company?
- What items are prohibited for storage?
Pickup & Delivery
- When can I receive the storage boxes I ordered?
- How much time do I have to pack?
- How much advanced notice is required for delivery?
- I’ve finished packing. How do I arrange a pick-up (Check-in)
- How do I get my items back (Check-out)?
- How do I change or cancel a pickup/delivery?
- Do you charge for address change?
- What happens if there are severe weather conditions?
- What happens if I'm a "no-show" for my appointment?